物流政策
Shipping Policy
Processing Time All orders are processed within 3–5 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Methods & Estimated Delivery We ship internationally via DHL, FedEx, or UPS. Estimated delivery times after dispatch:
- United States & Canada: 7–14 business days
- Europe: 7–14 business days
- Asia-Pacific: 5–10 business days
- Other regions: 10–20 business days
Delivery times are estimates and may vary due to customs clearance or carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on order weight, dimensions, and destination. For large volume or bulk orders, please contact us for a freight quote.
Customs, Duties & Taxes International shipments may be subject to import duties, taxes, and customs clearance fees imposed by the destination country. These charges are the buyer's responsibility. We are not responsible for delays caused by customs.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your shipment via the carrier's website.
Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the estimated delivery date at winlee149@aol.com. We will work with the carrier to resolve the issue promptly.
Contact Us For shipping inquiries, please email us at winlee149@aol.com or visit our Contact page.